Data protection
Exhibit Group attaches great importance to the processing, confidentiality and security of your information and undertakes to comply with the regulatory and ethical provisions on the protection of personal data.
This privacy protection charter will clearly inform you of the processing carried out on the personal data you provide us with or that we may collect through the various contacts you may have with us (Sales Department, Technical Department, social networks, website, events, etc.), of any transfers to third parties and of the rights and options you have to control your personal information and protect your privacy.
Who are we?
"Exhibit Group", "we", "us" and "our" refer to :
Exhibit Group SAS, whose registered office is at 18ème rue, 5ème avenue, 06510 Carros, registered with the Registre du Commerce de Grasse under number 389 590 100 and represented by Julien Rivaton in his capacity as Chairman of Exhibit Group.
As well as the Group's subsidiaries:
Exhibit SAS, whose registered office is at 1ere avenue, 13ème rue, 06510 Carros, registered with the Registre du Commerce de Grasse under number 502 333 925
Exhibit Monaco SAM, whose registered office is located at 7 rue Suffren Reymond, Le Suffren Bloc B, 98000 Monaco, registered in the Monaco Trade Register under number 11S05558
Felix&Co SAS, whose registered office is at 66-68 rue Saint-Denis, 93400 St-Ouen, registered in the Bobigny Trade Register under number 480 706 852.
Multiplast by Exhibit Group SAS, whose registered office is at 66-68 rue Saint-Denis, 93400 St-Ouen, registered with the Bobigny Trade and Companies Registry under number 930 097 399.
Europlast by Exhibit Group SAS, whose registered office is at 66-68 rue Saint-Denis, 93400 St-Ouen, registered with the Registre du Commerce de Bobigny under number 930 097 423
Sepelco by Exhibit Group SAS, whose registered office is at 66-68 rue Saint-Denis, 93400 St-Ouen, registered with the Bobigny Trade and Companies Registry under number 930 097 407.
Pixeolab SARL, whose registered office is at 18ème rue, 5ème avenue, 06510 Carros, registered in the Grasse Trade and Companies Register under number 792 087 041.
Exhibit Group is the data controller within the meaning of the applicable personal data protection regulations and in particular EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as «GDPR»).
What information do we collect about you?
«Personal data» means any information that allows you to be identified, either directly (such as your name) or indirectly (for example, using a customer number).Depending on the data you provide or share with us, personal data may include information about :
- Your identity and contact details
- The company you work for and your job title
- Your orders
- Your online journey (exhibitgroup.fr, social networking pages, partner websites)
- Exhibit Group events you are attending
We may also need to collect the files you give us in order to produce or print the materials ordered (logos, images, etc.).
When applying for a job with Exhibit Group and its subsidiaries, we may collect the following information:
- Your identity and contact details
- Your Curriculum Vitae and covering letter
We do not store any bank details (credit card number, direct debits).
How do we collect or receive your data?
As part of our relationship, we may collect certain data via the following contact points:
- Visit www.exhibitgroup.fr
- Liaising with our Sales Managers or their assistants
- Exhibit Group events you are attending
- Satisfaction surveys
- Forms you fill in online at www.exhibitgroup.fr or www.exhishop.com
- Exhibit Group pages on social networks that you visit and comment on or like
- Search engine ads that you click on
Essential personal data is indicated by an asterisk on each personal data collection form. If you do not fill in these compulsory fields, it is likely that we will not be able to respond to your requests and/or provide you with the requested services.
For what purposes is your data used by Exhibit Group?
In the course of our relationship, depending on the context in which your data is collected, we may use your data to :
- Managing your orders
- Production or printing of the materials ordered
- Management of personalised content and Exhibit Group communications (digital or otherwise)
- Managing your profile
- Managing your requests in relation to Exhibit Group and its subsidiaries
- Management of events that you register for/participate in
- Managing your application
- Managing our website
- Improving our products and services
- Marketing and statistical research
When you apply for a job, we use your data to manage and follow up your application.
The legal basis for processing your data is, depending on the context in which they are collected :
- Your consent (e.g. to manage our personalised commercial offers, to manage your browsing via cookies)
- Contract performance
- A legal obligation where processing is required by law (e.g. keeping purchase invoices)
How long do we keep the data we collect?
We retain your personal data for as long as is necessary to fulfil the purpose for which it was collected, to meet your needs or to comply with our legal obligations.
In general, your personal data is stored in our database:
• If you are a «customer» (meaning you have placed at least one order with Exhibit Group and/or its subsidiaries): for a period not exceeding 10 years from your first purchase. This period will be renewed each time you interact with us (e.g., making a purchase)
- If you are a "prospect" (i.e. if you have never placed an order with Exhibit Group and/or its subsidiaries): 3 years from the date your data was collected. This period will be renewed each time you interact with Exhibit Group and/or its subsidiaries (e.g. a request for a quote).
- If you are a candidate (i.e. you are applying for a position offered by Exhibit Group): 2 years from the date of your application.
If cookies are placed on your computer, we keep them for a maximum of 13 months. When we no longer need your personal data, it is deleted from our systems and records or made anonymous so that it can no longer be used to identify you.
Who can access your data?
Your data is intended for the departments of Exhibit Group and/or its subsidiaries concerned by your requests. We ensure that only duly authorised persons have access to your personal data when this is necessary for the above-mentioned purposes.
We do not give your data to third parties for commercial purposes.
We will only disclose your information if necessary, and if possible in a form that does not allow direct identification to :
- Our trusted third-party service providers, acting as subcontractors on our instructions and on our behalf only.
For example, we entrust certain services to third parties responsible for delivering a product to you, providers of payment services and services to secure transactions against fraud, third parties who assist us in organising our events, third parties providing IT services, digital communication and public relations agencies.
How do we protect and ensure the confidentiality of your data?
We take every precaution to ensure the confidentiality and security of your data and to prevent it from being distorted, damaged, destroyed or accessed by unauthorised third parties.
What are your rights under the European "RGPD" regulation
It is important that you have control over your personal data. Below is a summary of your rights under the GDPR:
- Right to information: you have the right to obtain clear, transparent and comprehensible information on how we use your personal data and on your rights. You will find all this information in this policy.
- Right of access: you have the right to access the personal data that Exhibit Group holds about you.
- Right of rectification: you have the right to have your personal data rectified if they are inaccurate or obsolete and/or to have them completed if they are incomplete.
- Right to erasure / right to be forgotten: you have the right to have your data erased or deleted. However, this right may be limited by a legal reason or our legitimate interest in keeping your personal data.
- Right to object to direct marketing: you may at any time ask not to receive any further communications from us regarding our offers, news and events. In particular, you can use the hypertext link provided for this purpose in each email we send you.
- Right to withdraw consent at any time for data processing based on consent: you can withdraw your consent to our processing of your data where such processing is based on consent.
- Right to data portability: you have the right to move, copy or transfer data from our database to another. This right applies only to data that you have provided, and provided that the processing is based on a contract or your consent and is carried out using automated processes.
You also have the right to contact the data protection authority in your country in order to lodge a complaint against Exhibit Group's data protection and privacy practices.
Please contact us as set out below if you wish to exercise these rights or if you have any questions or complaints about the processing of your personal data.
Please note that we may ask you for proof of identity and full details of your request before processing it.
How to contact us
If you have any questions about how we process and use your personal data, or if you would like to exercise any of the above rights, please contact us:
- If you are a customer or prospect :
By sending an e-mail to marketing@exhibitgroup.fr
- If you are a candidate
By sending an e-mail to capital.humain@exhibitgroup.fr
Information on cookie management
This section is dedicated to our cookie management policy on the exhibitgroup.fr websites..
Its objective is to inform you about the origin and use of navigation information processed during your visit to our website and about your rights.
What is a cookie?
When you visit our website, we may, subject to your choices, place a text file on your terminal (computer, smartphone, tablet) via your browser.
This text file is a cookie. During its period of validity or storage, it will enable us to identify your terminal on future visits.
Only the issuer of a cookie is likely to read or modify the information contained within it.
Below you will find information about the cookies that may be placed on your terminal when you visit pages on the exhibitgroup.fr websites, as well as the means allowing you to delete/refuse the registration of these cookies on your terminal.
What are the cookies used for on exhibitgroup.fr?
Different types of cookies may be placed on your terminal when you browse our website:
- Essential" cookies, which are essential for browsing our site, and in particular for the order process to run smoothly. Deleting these cookies may make it difficult to navigate our site and make it impossible to place an order. These cookies may be installed on your terminal by Exhibit Group or its service providers.
- Analytical and personalisation cookies, which are not essential for browsing, but can be used, for example, to facilitate your searches and optimise your experience.
If your terminal is used by multiple people, and if the same terminal has several browsing software applications, we cannot be certain that the services and advertisements intended for your terminal actually correspond to your own use of it and not to that of another user of this terminal. Where applicable, sharing the use of your terminal with other people and configuring your browser's settings with regard to cookies are matters of your free choice and responsibility.
- Cookies issued by third-party companies
The issue and use of cookies by third parties on our site are subject to the privacy policies of these third parties. These cookies are not essential for browsing our site.
We may include third-party computer applications on our website that allow you to share content from our website with others or to make others aware of your viewing or opinion regarding content on our website. This is particularly the case for "Share" and "Like" buttons from social networks such as Facebook, Twitter, Instagram, etc.
The social network providing such a plug-in is likely to identify you through this plug-in, even if you have not used this plug-in during your visit to our site. We have no control over the process used by social networks to collect information relating to your browsing of our site and associated with the personal data they hold. We invite you to consult the privacy policies of these social networks.
How do you manage the cookies placed on your terminal?
You are free to decide whether or not to store a cookie on your terminal.
You can configure your browser software as you wish, so that cookies are accepted and saved on your device, or, on the contrary, so that they are refused.
The settings for each browser are different. They are usually described in the help menu of your browser. We therefore invite you to consult it. This will allow you to know how to change your cookie preferences.
- For Internet Explorer™: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- For Safari: https://support.apple.com/kb/PH19214?locale=fr_FR&viewlocale=en_US
- For Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
- For Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- For Opera™: http://help.opera.com/Windows/10.20/en/cookies.html
Please note: any settings you may make to your browser software regarding the acceptance or refusal of cookies may affect your internet browsing experience and your access to certain services that require the use of those cookies. For example, by refusing certain essential cookies, you may no longer be able to place orders on our website.
Changes to this privacy charter
If this policy is modified, we will ensure that you are informed of these modifications either by a special mention on our site or by a personalised warning, particularly in the context of our newsletters.